Privacy Policy

Last updated: September 22, 2026

This Privacy Policy explains how Loveincaps and loveincaps.com collect, use, share, store, and protect personal information when you visit our website, place an order, create an account, contact us, or otherwise use our services.

Privacy contact:

contact@mail.loveincaps.com

Website:

https://loveincaps.com/

INFORMATION WE COLLECT

Depending on how you interact with our website and services, we may collect the following categories of information:

Contact information, such as your name, email address, telephone number, billing address, and shipping address.

Order information, such as the products you purchase, order number, order value, payment status, shipping information, tracking information, returns, refunds, and customer service records.

Account information, such as your email address, login credentials, account preferences, and order history if you create an account.

Payment-related information needed to process your order. Complete payment card details are generally processed by our payment service providers and are not stored directly by us.

Device and usage information, such as your IP address, browser type, device type, operating system, language, time zone, referring website, pages viewed, interactions with the website, and cookie or similar identifiers.

Communications information, such as messages, inquiries, reviews, feedback, and other information you provide when contacting us.

Marketing preference information, such as whether you have subscribed to or opted out of promotional emails.

Information used for fraud prevention, payment verification, website security, and protection against unauthorized transactions.

HOW WE COLLECT INFORMATION

We may collect information:

Directly from you when you place an order, create an account, complete a form, subscribe to emails, submit a review, or contact customer support.

Automatically through cookies, pixels, log files, local storage, and similar technologies when you use our website.

From service providers involved in operating our store, processing payments, preventing fraud, fulfilling orders, delivering packages, providing analytics, or supporting advertising.

HOW WE USE YOUR INFORMATION

We may use personal information to:

Process, verify, and fulfill your orders.

Process payments and confirm transaction status.

Provide order confirmations, shipping updates, tracking information, returns, refunds, and customer support.

Create and manage customer accounts.

Respond to inquiries, complaints, and service requests.

Maintain, operate, secure, troubleshoot, and improve our website and services.

Detect, investigate, and prevent fraud, abuse, security incidents, unauthorized transactions, and other harmful activity.

Personalize your shopping experience and remember your preferences.

Measure website performance and understand how customers use our services.

Send promotional emails or marketing communications where permitted by law or with your consent.

Comply with legal, regulatory, tax, accounting, and recordkeeping obligations.

Enforce our Terms of Service and protect our rights, customers, business, and service providers.

MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send you promotional emails about products, offers, or updates.

You may unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting us at contact@mail.loveincaps.com.

Opting out of marketing messages will not prevent us from sending transactional communications relating to your orders, account, returns, refunds, or customer service requests.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, tags, local storage, and similar technologies to operate the website, maintain shopping cart and checkout functions, remember preferences, improve performance, understand website traffic, prevent fraud, and support analytics or advertising.

Necessary cookies may be required for functions such as account login, shopping cart operation, checkout, payment security, and fraud prevention.

Where required by applicable law, non-essential analytics, advertising, or personalization cookies will be used only after you provide the appropriate consent.

You may manage available cookie preferences through our cookie consent tool or your browser settings. Blocking certain cookies may affect the operation of some website features.

THIRD PARTIES WE SHARE INFORMATION WITH

We may share personal information with service providers and business partners that help us operate our online store, including:

SHOPLINE and related website hosting or e-commerce platform providers.

Payment processors, financial institutions, and fraud prevention providers.

Suppliers, manufacturers, fulfillment centers, warehouses, shipping carriers, and logistics providers.

Customer service and communications providers.

Email and marketing service providers where you have subscribed to relevant communications.

Analytics, advertising, and performance measurement providers, subject to applicable consent requirements.

Information technology, security, cloud storage, and website maintenance providers.

Professional advisers, including accountants, auditors, insurers, and legal advisers.

Government authorities, regulators, courts, law enforcement agencies, or other parties where disclosure is required by law or reasonably necessary to protect legal rights and safety.

These parties may process personal information only as necessary to provide their services, comply with legal obligations, or carry out the purposes described in this Privacy Policy.

We do not sell personal information for money. Certain analytics or advertising activities may be treated as “sharing,” “targeted advertising,” or a similar term under some privacy laws. Where required, we will provide a method to manage or opt out of such processing.

PAYMENT INFORMATION

Payments are processed by third-party payment providers. Depending on the payment method selected, these providers may collect payment card details, billing information, account identifiers, and fraud prevention information.

Their handling of personal information is governed by their own privacy notices and terms.

We do not intentionally store complete payment card numbers or card security codes on our website.

INTERNATIONAL DATA TRANSFERS

We operate an international online store and work with service providers, suppliers, payment processors, and logistics partners in different countries and regions.

As a result, personal information may be processed or stored outside your country or region of residence. Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are used for international transfers.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the type of information and our need to fulfill orders, provide customer support, maintain business and transaction records, prevent fraud, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential. Please contact us promptly if you believe your account or personal information has been compromised.

YOUR PRIVACY RIGHTS

Depending on where you live and the applicable law, you may have the right to:

Request access to personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of personal information, subject to legal and recordkeeping requirements.

Object to or restrict certain uses of your personal information.

Withdraw consent where processing is based on consent.

Request a copy or transfer of certain personal information.

Opt out of marketing communications.

Opt out of certain targeted advertising, sharing, or profiling activities where applicable.

Submit a complaint to an applicable data protection authority.

To exercise an available privacy right, contact us at contact@mail.loveincaps.com.

We may need to verify your identity before processing a request. We will respond within the period required by applicable law.

CALIFORNIA PRIVACY NOTICE

California residents may have additional rights under applicable California privacy laws, including rights to know, access, correct, or delete certain personal information and to opt out of certain sharing for cross-context behavioral advertising.

We do not sell personal information for money. Some advertising or analytics technologies may be considered “sharing” under California law.

California residents may contact us at contact@mail.loveincaps.com to submit an applicable privacy request.

CHILDREN’S PRIVACY

Our website and services are not directed to children under 13 years of age, or a higher minimum age where required by applicable local law.

We do not knowingly collect personal information from children below the applicable minimum age. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, content, or security practices of third-party websites. Please review their privacy policies before providing personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal obligations.

The updated version will be published on this page with a revised “Last updated” date.

For questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, contact:

Email: contact@mail.loveincaps.com

Website: https://loveincaps.com/

For product returns, please contact customer support and follow the approved return instructions.